What is the return policy for damaged or non-functional products?
If you receive a product that is damaged or not working, please contact us within 30 days of purchase for a return or refund. We're committed to ensuring your satisfaction.
All articles
Returns & Exchanges
Do I need to pay for return shipping if my product is damaged?
No, we will cover the cost of return shipping for damaged or non-functional items. We'll provide you with a return shipping label.
How long does it take to process a return or refund?
Once we receive the returned item, we'll process your refund or send a replacement within 5-7 business days.
Can I return a product if I change my mind?
We only accept returns and provide refunds for products that are damaged or not working. Please review your choices carefully before purchasing.
What should I include when returning a damaged or non-functional product?
Please include the product, all its components, and a copy of the receipt or proof of purchase in your return package.
How will I receive my refund for a returned product?
Refunds are issued to the original method of payment. You'll receive a confirmation email once the refund has been processed.